faqsweb


About Portable On Demand Storage Containers
What are your containers made from?
Are Portable On Demand Storage containers water-proof?
How is Portable On Demand Storage different from other moving and storage options?
How safe will my belongings be?
How many Portable On Demand Storage containers should I order?
I need more than one Portable On Demand Storage container but there is not enough room in front of my home/office. Can you stagger the delivery times of additional containers?
If I can't fill an entire container, what do I do?
Will Portable On Demand Storage load the container for me?
How long do I have to load or unload the container?
How can I order a Portable On Demand Storage container?
How fast can I get a Portable On Demand Storage container?
Do I have to be there when the container is dropped-off or picked-up?

About Moving
How is a Portable On Demand Storage container moved?
How does Portable On Demand Storage prevent my contents from being damaged during the move?
I don't know yet where I'm moving. How can Portable On Demand Storage help me?
How long will it take for my container to be delivered to my new location?
Do you pick-up and deliver on weekends?

About Storage
What is special about a Portable On Demand Storage warehouse?
What are Portable On Demand Storage warehouse hours?
What if I need to access my contents while they're in storage?

About Payment
What will it cost?
Are there any hidden charges?
How can I make a payment?
What day is my storage rent due?
Do you prorate for unused days?

About Placement and Regulations
How much clearance do I need to place a container at my house or apartment?
Are there any restrictions for using Portable On Demand Storage?
Will a Portable On Demand Storage delivery damage my driveway?


About Portable On Demand Storage Containers

Portable On Demand Storage containers are of steel frame construction with a marine grade plywood interior and aluminum skin exterior. A specially engineered durable polymer translucent top permits daylight loading and is weather-resistant. There is a light-weight steel roll up door.


Portable On Demand Storage containers are weather-resistant and able to withstand a wind velocity of up to 160 km per hour when partially filled.


Portable On Demand Storage brings the container to you. You load and unload at your own pace. PODZILLA's innovative design keeps the contents level as the container is gently loaded and unloaded onto the delivery truck. No strenuous lifting putting your possessions into a truck. PODZILLA's advanced hydraulics simply and securely raise the Portable On Demand Storage container with your belongings onto the truck. If needed, we store the container in one of our secure warehouses.

Only you have the key to your container. Portable On Demand Storage warehouses feature sophisticated security systems. Our delivery trucks are equipped with a patented lift system that minimizes the shift of contents while in transit.


Portable On Demand Storage containers are designed to accommodate a typical household. Larger households will require multiple containers. In general, each 2.4 m (8 ft) x 2.4 m (8 ft) x 3.6 m (12 ft) container may accommodate 2-3 rooms and each 2.4 m (8 ft) x 2.4 m (8 ft) x 4.8 m (16 ft) container may accommodate 3-4 rooms as every household is different, the customer is responsible for assessing the container capacity for their belongings..


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Yes. Our scheduling technology permits flexible delivery and pick-up days for convenient loading and unloading. Portable On Demand Storage containers can be delivered and picked-up based upon the day of your moving requirement, schedule permitting.


Portable On Demand Storage containers are designed to allow for partial household loads. There are eyehooks for tie downs every 1.2 meters (4 ft) and throughout the container that permit securing the load.


Portable On Demand Storage can recommend companies for packing, loading, or unloading in each of our locations. Our flexible scheduling allows for adequate time to load the container at your leisure.


Portable On Demand Storage allows you to pack your container at your leisure. There are no deadlines, time pressure, you move when you are ready.


Select the "Contact Us" option or contact our Sales and Service Center at 1800-467-637 to have your Portable On Demand Storage container delivered to your home or place of business.


You can often get a Portable On Demand Storage container the next day depending on availability. Our schedules can fill up quickly. We recommend that you order or schedule your container as soon as possible.


No, although we recommend that someone be present whenever possible. Our deliveries and pick-ups may occur at any time after 7:00 am local time. The customer is responsible for ensuring that there is adequate clearance and accessibility for the desired location of the container.


About Moving

Portable On Demand Storage delivery truck is equipped with a patented hydraulic lift system, PODZILLA, designed to reduce shifting of your contents. It securely transports the container to and from your location.


Our professional drivers are experts at transporting our containers. The use of PODZILLA minimizes the possibility of shifting or damage.


Portable On Demand Storage - servicing the greater metropolitan areas of Sydney and Melbourne, Brisbane, Adelaide, Newcastle, Perth opening in June 2006. Portable On Demand Storage is the ideal solution to pack and unpack your belongings only one time and store them in our secure warehouses when needed. Most movers pack and unpack your possessions several times when moving and storing them.


Delivery time depends on a variety of factors, which include availability of delivery vehicles and the distance to the delivery location. Our scheduling technology provides the flexibility to meet your moving needs.


Portable On Demand Storage operates 6 days per week, Monday through Saturday. We recognize the need to offer loading and unloading flexibility and we do not limit the time the Portable On Demand Storage container can stay on your property. Local ordinances may be applicable. You may want to check with your local authorities.


About Storage

Portable On Demand Storage warehouses are designed from corporate guidelines to assure the secure movement of your container from one location to another. They are secure, dry facilities that accommodate the storage of individual containers. You have the only key to your lock on your container.


Portable On Demand Storage warehouse hours are between 9 am to 3 pm, 6 days per week, Monday through Saturday.

You can schedule access to your container by contacting our customer service department. Access is available to our warehouse locations typically within 24 to 48 hours, 6 days per week. There is no additional charge for this service.


About Payment

Portable On Demand Storage pricing is based upon delivery charges, transportation charges, and storage costs. Billing is on a monthly basis. Portable On Demand Storage offers free quotations that are valid for 5 days. Once scheduled, the pricing and invoices are determined and posted to the account.


Portable On Demand Storage quotations include all taxes and applicable delivery charges. Locks are available upon request. In some cases where a paved driveway is not available or it would be difficult to place the container, additional charges are possible. Check with our agents for details.


Portable On Demand Storage accepts these major debit and credit cards: Visa, MasterCard. We also accept fund transfers (direct deposit). Certain locations may accept cheque, money order or cash for local moves. Portable On Demand Storage's billing cycle begins on the day of initial delivery and continues to the same day the following month.


Portable On Demand Storage storage rent is due on the day the container is delivered and continues on a monthly billing cycle thereafter until you are finished using the container. We offer all major credit cards and automatic payment. You can also access your account and make payments online.

Portable On Demand Storage does not prorate monthly rates. We offer excellent value and will work with you when scheduling to take advantage of the billing cycle to minimise the stress in scheduling your move.

About Placement and Regulations

In order to place a container on your property we need a clearance of 3.6 m (12 ft) in width and 4.6 m (15 ft) in height with no steep inclines, low branches or wires.

Multiple containers: For 2 containers placed side-by-side we need 7.6 m (25 ft) in width and 4.6 m (15 ft) in height. For 2 containers placed back-to-back we need 3.6 m (12 ft) in width, 4.6 m (15 ft) in height and 10 m (33 ft) in length.

Car Parks: Shared parking areas require 3 consecutive parking spaces for delivery and pickup. Your container will be placed in the middle space.


Portable On Demand Storage containers are permitted at most locations. There may be council regulations that affect the use of containers. Street placement of containers vary by location. Check with your local council, building management, and our website or customer care representatives.

Portable On Demand Storage uses a unique hydraulic lift system, PODZILLA, designed to position the container safely on your driveway. It securely transports the container to and from your driveway to our secure warehouses. Portable On Demand Storage recommends a paved surface with appropriate clearances. For new driveways check with your builder or developer before scheduling placement.